Terms & Conditions
In using this website, you are deemed to have read and agreed to the following terms and conditions
General
- You are entering and using the website under the governance and contract of Malaysia law. You agree that the information of the sales and purchase can only be filed and disclosed to the authorized authority within the federal courts in Malaysia.
- Registration is only for those who are aged 18 and above and we reserved the right to cancel and terminate any registration of accounts or transactions which is done by people that is aged less than 18. Once you have completed the registration of account, it deems that you are agreed to accept and receive any form of communications from our side, till further notice or cancelation from your side.
- You are using our website just for personal usage and not for other commercial purpose, which include reproduce, lease, re-sell, reverse-engineering, modify, extracting information for upload and publication, infringes the copyright, trademark or trade secret of ours. We reserve the right to terminate account and transaction if the act conducted is harmful to the interest of ours.
Liability
- It is advisable that you shall get personal advices from qualified medical professionals for treatment and consultation for any health care related problem. The products and information displayed in this website is solely for your information and reference purposes. The information represented might from the vendors but not fully given from our side. Hence, we shall not be liable for any incident happen due to the abovementioned causes. To the extent of the Malaysia Law, we shall not be liable to the injury, damages and death to that person who is in any way direct or indirect related to the purchase of delivery of the product.
- Whenever the condition is able to be covered by the applicable legislation, we are only limited to the liability of either replacing the goods or refund the money to the purchaser. We shall not be liable to the consequential damage or injury caused
Security Policy
- You should be responsible for your identity in the website. You will be liable for all the actions taken, which include purchases made, discussion, communication made, changes of details, etc. in the website. We will assume that the one that use your account for actions would be fully authorized by you and you will be liable to all the actions taken as well, with that person is liable to the term and condition from us. Hence, protection of password is a must from your side and immediate inform shall be made once there is an unauthorized usage.
Trading Policy
- You shall read up the custom term and condition. We shall not be liable for any custom tax charges, duty of charged being imposed by the local authority and you will be the one who bear the payment. We shall not be liable for any prohibited exportation.
- All the prices are in MYR (Malaysia Ringgit), and in USD where applicable for the sales for other countries. The price of some products is subject to change based on the market price without prior notice.
- All the prices shown are to be subject to GST (Goods and Services Tax)
- Photos illustrated in the website may not reflect the actual goods sold.
- All the comments and reviews posted in the icare2u.com will be assumed to be non-proprietary, in which we have the royalty-free and right to copy, display, lease, sell and these shall be our property and we are not liable to return it to the user.
- We have the right to terminate your rights under this agreement without any prior inform by our side, and you as a user shall stop all the access to the website.
- Even though we sell the goods worldwide, there are some products that are prohibited to export to some countries. Hence, it is your duty to search and understand about the term and condition of your local law and regulations. We shall not be obliged to any court case, custom duties, tax, if any that charged for the trading purpose.
Return Policy
The following are the policies to be eligible for return requests after shipment/ receipt of goods:
- All goods sold are non-refundable except (i) Failed Delivery (ii) Wrong Delivery and (iii) Damaged good during delivery.
- Only items that have been purchased directly from pharmorix@yahoo.com Online Store can be eligible for a return.
- Any pharmorix@yahoo.com Online Store product purchased through other retailers is not eligible for this policy and must be in accordance to the respective retailers’ returns and refunds policy.
- Goods are eligible for a return if the following are applied:
- The item is not the item you ordered. Wrong packing or sku is different from what is indicated on the order summary, or there are missing items inside the packaging.
- The item is found to be damaged upon receipt. Items has been tampered/refurbished or modified. Customers will be responsible for all shipping charges to return goods. Returns are applicable only for a complete pharmorix@yahoo.com Online Store product.
- The item must be shipped back to us within 7 working days upon receipt. ( proved by the postal or courier receipt).
- You have proof of purchase (order invoice number and receipt).
- Item must be in new condition and returned in its original packaging and free gifts received with it. All packaging must be unused, unmarked and not defaced in any manner.
- Item must be returned in the original box (or with, at least, suitable packaging) to protect the Product from damage during return delivery.
- Change of order and cancellation of order will not be permitted once payment has been confirmed. Any cancellations due to a change of mind will not be accepted.
- We reserve the right to reject any refund that deemed unfit or unreasonable.
Incorrect
Damaged
Returned items must meet the following requirements:
Content
- You are acknowledged to update the address and contact number in the account. We shall not be obliged to bear the expenses for the delay, such as courier charges, any damage or injury caused. Icare Pharmacy is obliged to comply with the Personal Data Protection Act 2010. We are only allow to use the information for the registration of the membership and to send in information, healthcare, advertisement and promotions materials. We will only disclose your personal information if and only if it is required by the law or in response to the government agencies and service providers, such as courier companies for the delivery purpose. It is always your right to request for the amendments for your personal data, if it is inaccurate, request for the termination/ deletion of your personal data and request for the detail explanation/ understanding on the personal data collected.
Should you have any questions, concerns or feedback regarding this Terms & Conditions, kindly get in touch with us via the following channels:
Pharmorix Customer Service (Mon - Fri between 9am - 5pm)
Email: pharmorix@yahoo.com
Pharmorix Customer Service (Mon - Fri between 9am - 5pm)
Email: pharmorix@yahoo.com